Who are we?
You are connected to the company website “Juliette Pailler Créations”: https://www.juliettepaillercreations.com/
SIREN No. 789 451 010.
3 chemin de Tétraz 73000 Jacob Bellecombette France
Tel: 00 33 (0)7 51 65 38 57
Cookies
A “cookie” is a small file, usually made up of letters and numbers, sent by the web server to the browser’s cookie file stored on your computer’s hard drive.
We use cookies to track the contents of your cart while you browse our site; these cookies expire after 3 months.
If you have an account and you log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be automatically deleted when you close your browser.
When you log in, we will set a number of cookies to save your login information and your screen preferences. A login cookie lasts two days, and a screen options cookie lasts one year. If you tick “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
We use cookies for audience measurement to analyze our traffic and performance. We use Google Analytics for audience measurement.
Use of collected personal data
During your visit to the site, we track:
- Products you’ve viewed: we use this, for example, to show you products you’ve recently viewed
- Location, IP address and browser type: we use this for estimating taxes and shipping costs
- Shipping address: we’ll ask you to enter it to estimate shipping costs before you place your order, and to send you your order!
Contact forms
The information collected via the contact form is only used to get in touch with you to answer your questions, or to respond to your request for a jewelry alteration or custom creation by Juliette Pailler Créations. This information is stored for a maximum of 3 years in our database.
By ticking the mandatory consent box before submitting the contact form, you explicitly authorize the storage and processing of your data for the purpose of contacting you.
By ticking the mandatory consent box before submitting the newsletter sign-up form, you explicitly authorize the storage and processing of your data for the purpose of sending you our newsletters.
Store order form data.
When you buy from our website, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card details, and possibly account details such as username and password. This information will be used to:
- Send you information about your account and order
- Respond to requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligation, such as calculating taxes
- Improve our store offers
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill checkout for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally required to keep it longer. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
Use and sharing of your personal data
We accept payments via PayPal. When processing payments, some data will be shared with PayPal, including the information required to complete the payment, such as the total amount or billing information.
Please read the PayPal privacy policy for more details.
Your rights over your data
If you have an account or if you have left your contact details via the contact form or the site newsletter, you can request to receive a file containing all the personal data we hold about you, including any data you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative purposes, legal compliance, or security reasons.
Your data is kept for three years (10 years for store orders), unless the data subjects exercise their right to withdraw consent in accordance with the “Data Protection Act” (Informatique et Libertés).
The customer has the right to access, rectify, object to, or delete their data by sending their request and the information needed to process it by mail to:
Juliette Pailler Création,
3 chemin de Tétraz
73000 Jacob Bellecombette France
Who on our team has access to the data
Members of our team have access to the information you provide us. For example, administrators and store managers have access to:
- Order information such as what was purchased, when, and where it should be sent
- Customer information such as your name, email address, and billing and shipping information.
Our team has access to this information to process orders, issue refunds, and help you.
How we protect your data
Connection to the Juliette Pailler Créations site is secure. When you sign up for our newsletter, you will need to confirm your email address by following a verification link. PayPal payment on the store is fully secure and encrypted.
REMINDER: DATA PROTECTION ACT
Personal information concerning the customer during an order is recorded by “Juliette Pailler Créations” within the limits necessary to perform its contractual obligations. The file containing this data has been declared to the French data protection authority (Commission Nationale Informatique et Libertés), registered under No. 1666000, in accordance with the provisions of Law No. 78-87 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004.
Juliette Pailler undertakes:
- not to collect personal information without your knowledge
- not to disclose or resell the customer’s personal data.
- not to use it for any purposes other than operating its website “Juliette Pailler créations”.
This data is kept for three years, unless the data subjects exercise their right to withdraw consent in accordance with the “Data Protection Act” (Informatique et Libertés).
For any information on the protection of Personal Data, you can also consult the CNDP website at www.cnil.fr
